Privacy Policy 88fortune — Data Protection & User Privacy

1 📋 Personal Information We Collect

88fortune collects various types of information to provide you with a secure, efficient, and personalized service. The information we collect falls into two main categories:

1.1 Information You Provide Directly

This is information you provided directly while using our platform:

• Full name as it appears on your official identification document.
• Active email address used for account communications.
• Mobile phone number registered in your name.
• Date of birth to verify age eligibility.
• Current residential address.
• Identity verification documents such as a national ID, passport, or driver's license during the KYC process.
• Bank account or digital wallet details for financial transaction purposes.

1.2 Information Collected Automatically

When you use the 88fortune platform, our systems automatically record certain technical information:

• Your device's IP address and general location information.
• Device type, operating system, and web browser version used.
• Records of in-platform activity including games played, session duration, and transactions.
• Cookie data and similar tracking technologies to enhance the user experience.

2 🔍 How We Collect Information

88fortune collects your information through a variety of legitimate and transparent channels:

• Account registration form — when you sign up for the first time.
• The KYC verification process — when you submit documents for identity verification.
• Platform usage activity — when you play, make deposits, or withdrawals.
• Interactions with our customer support team via live chat or email.
• Cookies and web technologies used in your browser when you visit our platform.

3 🎯 How We Use Your Personal Data

The information we collect is used for the following purposes. We do not use your data for any purpose beyond what is stated below:

4 🤝 Sharing Information with Third Parties

88fortune does not sell, rent, or share your personal information with third parties for commercial marketing purposes. However, in certain limited and lawful situations, we may share your data with:

• Payment providers and financial transaction processors used to facilitate your deposits and withdrawals — shared only to the extent necessary to complete the transaction.
• Technical service providers such as cloud computing infrastructure that supports platform operations, subject to strict confidentiality agreements.
• Government authorities or law enforcement when lawfully required under applicable Malaysian law, including for financial crime prevention purposes.
• Identity verification (KYC) service providers who help us validate the authenticity of user documents.

In all cases where we share data, we ensure that the receiving party has adequate privacy protections in place and that data is used only for the stated purposes.

5 🔐 Data Security Measures

88fortune continuously invests in security infrastructure to protect your personal data from unauthorized access, loss, or misuse. Measures we have in place include:

• End-to-end encryption using 256-bit SSL/TLS protocols for all data communications.
• Databases are protected by multi-layered access controls and monitored 24 hours a day.
• Regular security audits by independent experts to identify and address any vulnerabilities.
• Two-factor authentication (2FA) is available for all user accounts.
• All passwords are stored in encrypted form using a strong hashing algorithm — no one at 88fortune can ever view your actual password.
• Regular privacy training and awareness sessions for all staff with access to user data.

6 ⚖️ Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 88fortune:

To exercise any of the above rights, please contact the 88fortune support team via email or Live Chat. We will process your request within 30 calendar days of receipt.

7 🍪 Cookies & Tracking Technology

The 88fortune platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser when you visit our site.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login authentication and session security.
• Performance Cookies: Collect anonymous information about how users interact with the platform to help us improve the user experience.
• Functional Cookies: Save your preferences such as language, display settings, and other options to make it easier to return to the platform.

You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our platform.

8 📅 Data Retention Period

88fortune retains your personal data for as long as necessary for the purposes stated in this policy, or as required by law. General data retention guidelines:

• Active account data: Retained for the lifetime of your active account.
• Financial transaction records: Retained for a minimum of seven (7) years in accordance with Malaysian tax and financial legal requirements.
• KYC documents: Retained for the period required under applicable anti-money laundering laws.
• Log and security data: Retained for 12 months for security incident investigation purposes where necessary.
• Marketing data (if you have given consent): Retained until you withdraw your consent.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete it using methods that ensure it cannot be recovered.

9 👶 Child Protection

The 88fortune platform is not designed for or targeted at individuals under the age of 18. We do not knowingly collect personal information from underage children or minors.

If we find that personal information belonging to an underage individual has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. If you believe that someone under the age of 18 has an account at 88fortune, please contact our support team immediately.

10 📝 Amendments to the Privacy Policy

88fortune reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make material changes:

• The "Last Updated" date at the top of this policy will be revised accordingly.
• We will display a clear notice on the platform about any changes that have been made.
• For significant changes, we may send a notification directly to the email address you registered with.

Your continued use of the 88fortune platform after any changes to this policy are published will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.

11 📞 Contact Us for Privacy Matters

If you have any questions, concerns, or complaints regarding how 88fortune handles your personal data, or if you wish to exercise any of the privacy rights outlined in this policy, please contact us via:

• Live Chat is available 24 hours a day, 7 days a week on the 88fortune platform.
• Privacy email: [email protected]
• General support email: [email protected]

Our privacy team will address your enquiry within five (5) business days. For more complex requests such as data access or deletion, processing may take up to 30 calendar days.